In-house credit control training

Make the most of your existing collections team by giving them the tools they need to professionally and effectively collect outstanding debt from customers.

Our professional, in-house credit control training  can provide your team with:

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  • Making sure they understand all terminology that a credit controller might encounter
  • Understand basic collection laws so they know what they are legally allowed to say and what they are not allowed to say
  • Providing comprehensive training on how to effectively carry out a chase call
  • Provide scripts and email scripts.

Hiring and training new credit controllers can be time consuming and costly. Sometimes it is just a question of extra training for your existing team so that they are fully equipped and confident to carry out their credit control duties effectively. 

We can work alongside your team and provide on-the-job credit control training so that you can get on with the important job of running the business and generating revenue.

We are experienced in providing bespoke, inhouse credit control training for businesses in Dudley, Wolverhampton, Birmingham and across the West Midlands. 

To receive a formal quotation for our bespoke inhouse training, please call 01384 255177  or email info@jcmlcollections.co.uk.

Benefits of working with us

Over 17 years experience in credit control

Successful track record in reducing aged debt for our clients

Tailored service for each customer

credit control services dudley

Free 30 minute consultation

Book your free 30 minute consultation meeting with Gemma today and find out how our credit control services can benefit your business.

Please select a date and time from the calendar below along with your details. We look forward to speaking with you.